For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.  

As a Senior Spa Therapist you will provide a range of massage and body treatments using leading skin care brands. You will excel as a therapist by providing a level of service that ensures our guests leave the spa feeling relaxed, refreshed, and renewed, ensuring all treatment rooms are replenished & cleaned after each treatment.  

Located within the luxurious Darling Hotel, The Darling Spa offers guests the ultimate Spa experience. Featuring 11 treatment rooms, two exclusive couple’s suites, relaxation lounge as well as a steam room jacuzzi. There is a comprehensive range of face and body treatments available to leave guests feeling relaxed and refreshed head to toe. 

This is a fantastic opportunity where you will build memorable connections with both our guests and hotel teams. 

A few of your responsibilities:    

• Perform a wide range of luxurious spa treatments, including massages, facials, and speciality therapies, with exceptional skill and attention to detail 

• Maintain a thorough understanding of spa products, techniques, and industry trends to ensure you provide cutting-edge services 

• Engage with guests in a professional and friendly manner, anticipating their needs and exceeding their expectations 

• Uphold the highest standards of cleanliness, hygiene, and safety within the spa environment 

• Contribute to the overall ambiance and atmosphere of the spa, fostering a serene and relaxing experience for all guests 

What we are looking for:  

• Diploma or a nationally recognised qualification in one or more forms of massage 

• Qualifications in beauty therapy, highly regarded 

• Experience within a Spa environment, preferably in a 5-star facility 

• Ability to drive retail sales within the spa operation 

• Good communication skills, with a positive and professional attitude 

About you:   

As a seasoned expert in customer service, you understand the essence of delivering world-class service. With exceptional communication skills and a positive attitude, you’re poised to excel in this role. 

Your role will be pivotal in shaping the success of our Spa at The Star. Join us in making a difference.   

What can we offer you:  

• Complimentary meal on site every day including hot meals, sandwich bar and more  

• Uniform laundered and ready for you daily on property  

• Five weeks of paid Annual Leave for team members who meet the definition of shift worker  

• Discounted parking + other transport options  

• Up to 30% discounts across award winning restaurants and accommodation  

• Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services  

• Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+  

• Endless career growth and opportunities to learn and develop your career  

Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.  

Our culture  

At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.  

We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process.  We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.  

The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.   

It's your time to SHINE!