GROUP SALES COORDINATOR – HOSPITALITY STRATEGY COMMERCIAL
The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.
As our Group Sales Coordinator, reporting to the Group Sales Manager, you will be responsible for providing high level administrative support to the Group Sales team.
This is a fantastic opportunity where you will be a key player in driving the team’s success towards achieving the Group Sales teams goals.
A few of your responsibilities
- Assisting the sales team with administrative tasks, including data entry
- Coordination of proposals and contracts
- Supporting with preparation for meetings including taking and distributing meeting minutes
- Collating information and preparing for presentations
- Preparing marketing briefs for sales collateral, tradeshows and other requirements
What we are looking for
- Prior experience in administration
- Experience in reporting
- Time management
- Flexible and adaptable based on business requirements
About you
You are an experienced administrative professional who thrives on providing high level administrative and organisational support to a broader team. You enjoy data entry, administrative tasks, reporting and liaising with internal stakeholders and external clients.
Your role will be pivotal in shaping the success of our Hospitality Sales Team at The Star. Join us in making a difference.
What can we offer you
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Flexible working arrangements
- Discounted parking + other transport options
- Up to 30% discounts across award winning restaurants and accommodation
- Career development, training, and courses via The Star Academy – limitless career opportunities
- Paid Parental leave from Day 1, Secondary Carer’s leave also on offer
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
Are you our next rising star?
Join our team as the Revenue Manager at The Star Brisbane.
The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.
This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.
As our Revenue Manager reporting to the Head of Revenue & Distribution, you will implement Rate and Inventory strategies to ensure all properties have the right rates sold through the right channels at the right time across all distribution channels.
This is a fantastic opportunity where you will have the chance to be part of the team setting the hotel strategy in collaboration with the Senior leadership team.
A few of your responsibilities:
- Assist the Head of Revenue & Distribution to implement the required policies and procedure documents as they relate to revenue management principles and practices.
- Ensure that all revenue management strategies are communicated to property General Managers, and reservation sales teams; ensure all property revenue management strategies are implemented, maintained and measured.
- Work closely with Property General Managers on all aspects of revenue maximisation across all distribution channels.
- Produce daily, weekly and monthly statistics and monitor trends utilising company reports.
- Have a clear understanding of all revenue related statistics of all our properties; i.e. Competitor trends and statistics; Average Length of Stay, Average Lead Time of reservations and cancellations, allotment materialisation by room type and agent, pick up trends by market segment and price demand by season and market segment.
What we are looking for:
- Demonstrated commercial acumen in a fast paced, evolving high growth environment
- Excellent interpersonal skills, with the ability to develop relationships and communicate confidently with a variety of stakeholders at all levels across the business and externally
- Highly developed analytical and conceptual ability
- Well-developed attention to detail in a high-pressure environment
- Ability to handle tight and conflicting deadlines, whilst maintaining accuracy
About you:
You are a seasoned Revenue Manager whose expertise lies in maximising financial performance by strategically managing room inventory, pricing, and revenue analysis. With a keen eye for market trends and a strong analytical mindset, you excel in optimising revenue streams and driving profitability. Your track record includes developing pricing strategies, forecasting revenue, and collaborating cross-functionally to achieve revenue targets. You are dedicated to utilising data-driven insights to make informed decisions that positively impact the bottom line.
Your role will be pivotal in shaping the success of our revenue management strategies at The Star. Join us in making a difference.
What we can offer you:
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Flexible working arrangements
- Up to 30% discounts across award winning restaurants and accommodation
- Career development, training, and courses via The Star Academy – limitless career opportunities
- An organisation that values diversity, teamwork and being your best self
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About us
The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.
When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.
Our Culture
Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.
Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
