For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
As our Events Manager, reporting to the Food & Beverage Operations Manager, you will lead and manage the Events Executive team to ensure operational requirements for both internal and external Non-Gaming events and functions are met and align with organisational objectives. Additionally, you will optimise the execution of The Star’s events and conference product range to drive maximum revenue into the business.
This is a fantastic opportunity where you will supervise the overall processes for all event bookings from handover to operation execution, liaising with the client throughout the process and promoting positive client relations through the provision of excellent service, a courteous attitude and operational efficiency.
A few of your responsibilities
- Provide leadership and direction regarding the operational aspects for the event implementation team, ensuring customer service, budgetary and operational requirements are met.
- Maximise the earnings potential of external cash or contra events, through the provision of up selling or cross selling the venue or property.
- Maximise the customer service and earnings potential for internal events (complimentary events) through the effective management of costs and the customer service execution of the event.
- Manage the Hospitality event team and work with applicable external providers, venue managers and The Star executives, to ensure the effective end to end execution of all events with both internal and external clients.
- Manage and lead internal and external High-Profile VIP Events from end-to-end.
- Manage events that range in size from 12 pax to over 3000 pax.
What we are looking for
- Extensive experience in event management (minimum 10 years) Casino or large hospitality experience preferred.
- Experience dealing with high-net-worth individuals (min $100k spend) preferred.
- Demonstrated ability in planning and resourcing people and products, performance management and controlling labour costs and operating expenses.
- Delphi experience is essential.
- CAD & Opera experience is beneficial.
- Valid RSA and understanding of the NSW Liquor Licensing laws and regulations, is essential.
Applicant must have availability to work a rotating roster, including weekend and evening hours where required.
About You
You are a seasoned leader who demonstrates a unique blend of skills and traits enabling you to excel in the fast-paced and dynamic world of event planning. You will embrace the opportunity to step into our amazing Events Centre (EC) which was awarded the Conference & Events Venue of the Year in 2024 along with many other accolades at a state and national level. You will have the ability to leverage your exceptional organisational skills in a multi-purpose venue suitable for a wide variety of events and known to host events such as the LOGIES, ARIAS, AACTA, NRL, various award gala dinners, conferences, concerts and more!
Effective communication and interpersonal skills are also vital to you, enabling seamless collaboration with vendors, clients, and team members.
Your role will be pivotal in shaping the success of developing engaging event concepts and memorable experiences for guests at The Star.
What can we offer you?
- Complimentary meal on site every day, including hot meals, sandwich bar and more.
- Discounted parking available in the city
- Up to 30% Discounts across award winning restaurants and accommodation
- Lifestyle discounts including gym memberships and dry-cleaning services.
- Career development, training, and courses via The Star Academy – limitless career opportunities
- An organisation that values diversity, teamwork and being your best self.
- Mental Health and Wellbeing services
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
Are you our next rising star?
Join our team as the Revenue Manager at The Star Brisbane.
The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.
This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.
As our Revenue Manager reporting to the Head of Revenue & Distribution, you will implement Rate and Inventory strategies to ensure all properties have the right rates sold through the right channels at the right time across all distribution channels.
This is a fantastic opportunity where you will have the chance to be part of the team setting the hotel strategy in collaboration with the Senior leadership team.
A few of your responsibilities:
- Assist the Head of Revenue & Distribution to implement the required policies and procedure documents as they relate to revenue management principles and practices.
- Ensure that all revenue management strategies are communicated to property General Managers, and reservation sales teams; ensure all property revenue management strategies are implemented, maintained and measured.
- Work closely with Property General Managers on all aspects of revenue maximisation across all distribution channels.
- Produce daily, weekly and monthly statistics and monitor trends utilising company reports.
- Have a clear understanding of all revenue related statistics of all our properties; i.e. Competitor trends and statistics; Average Length of Stay, Average Lead Time of reservations and cancellations, allotment materialisation by room type and agent, pick up trends by market segment and price demand by season and market segment.
What we are looking for:
- Demonstrated commercial acumen in a fast paced, evolving high growth environment
- Excellent interpersonal skills, with the ability to develop relationships and communicate confidently with a variety of stakeholders at all levels across the business and externally
- Highly developed analytical and conceptual ability
- Well-developed attention to detail in a high-pressure environment
- Ability to handle tight and conflicting deadlines, whilst maintaining accuracy
About you:
You are a seasoned Revenue Manager whose expertise lies in maximising financial performance by strategically managing room inventory, pricing, and revenue analysis. With a keen eye for market trends and a strong analytical mindset, you excel in optimising revenue streams and driving profitability. Your track record includes developing pricing strategies, forecasting revenue, and collaborating cross-functionally to achieve revenue targets. You are dedicated to utilising data-driven insights to make informed decisions that positively impact the bottom line.
Your role will be pivotal in shaping the success of our revenue management strategies at The Star. Join us in making a difference.
What we can offer you:
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Flexible working arrangements
- Up to 30% discounts across award winning restaurants and accommodation
- Career development, training, and courses via The Star Academy – limitless career opportunities
- An organisation that values diversity, teamwork and being your best self
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About us
The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.
When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.
Our Culture
Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.
Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
