Are you our next rising star?
Join our team as the Revenue Manager at The Star Brisbane.
The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.
This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.
The Revenue Manager reports directly to the General Manager Hotels and will implement Rate and Inventory strategies to ensure the right rates are sold through the right channels at the right time across all distribution channels.
This is a fantastic opportunity where you will have the chance to be part of the team setting the hotel strategy in collaboration with the Senior Leadership team.
A few of your responsibilities:
- Assist the General Manager Hotels to implement the required policies and procedure documents as they relate to revenue management principles and practices
- Ensure that all revenue management strategies are communicated to the General Manager Hotels, and reservation sales teams, as well as ensuring all property revenue management strategies are implemented, maintained and measured
- Work closely with the General Manager Hotels on all aspects of revenue maximisation across all distribution channels
- Produce daily, weekly and monthly statistics and monitor trends, utilising company reports
- Have a clear understanding of all revenue related statistics, such as competitor trends and statistics; average Length of Stay, average Lead Time of reservations and cancellations, allotment materialisation by room type and agent, pick up trends by market segment and price demand by season and market segment
What we will be looking for:
- Demonstrated commercial acumen in a fast paced, evolving high growth environment
- Excellent interpersonal skills, with the ability to develop relationships and communicate confidently with a variety of stakeholders at all levels across the business and externally
- Highly developed analytical and conceptual ability
- Well-developed attention to detail in a high-pressure environment
- Ability to handle tight and conflicting deadlines, whilst maintaining accuracy
About you:
You are a seasoned Revenue Manager whose expertise lies in maximising financial performance by strategically managing room inventory, pricing, and revenue analysis. With a keen eye for market trends and a strong analytical mindset, you excel in optimising revenue streams and driving profitability. Your track record includes developing pricing strategies, forecasting revenue, and collaborating cross-functionally to achieve revenue targets. You are dedicated to utilising data-driven insights to make informed decisions that positively impact the bottom line.
Your role will be pivotal in shaping the success of our revenue management strategies at The Star. Join us in making a difference.
What we can offer you:
- Complimentary meal on site every day including hot meals, sandwich bar and more
- Flexible working arrangements
- Up to 30% discounts across award winning restaurants and accommodation
- Career development, training, and courses via The Star Academy – limitless career opportunities
- An organisation that values diversity, teamwork and being your best self
- Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
About us
The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.
When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It is an exciting time for The Star Entertainment Group as we get ready to start our journey to The Star Brisbane.
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