Employee Relations Specialist - People & Performance
The Star Entertainment Group (TSEG) is a publicly listed company on the ASX. Our purpose is to create fun at trusted destinations and our aim is to deliver sustainable outcomes for our guests, our Team Members, the communities in which we exist and our shareholders. We do this by providing entertainment, gaming, and leisure experiences in a safe, responsible, and ethical way. We will do this by embedding our values to lead the organisation with a focus on safer gambling and good business practices.
Our properties across Brisbane, the Gold Coast and Sydney are world-class with many award-winning hotels, restaurants, bars, and entertainment venues.
As our Employee Relations Specialist, reporting to the Employee Relations Consultancy Manager, you will manage high-risk/complex cases end to end and draw your experience to provide expert advice and guidance to ensure matters are resolved efficiently and professionally. Our ER team showcases an exceptional autonomous and collaborative culture that allows for self-growth in your career and maturation of soft skills.
This is a fantastic opportunity where you will be proactive and passionate about ER and enjoy the challenge of an incident-rich environment.
This role is permanent full-time and offers hybrid working arrangements. Based in either Sydney, Brisbane or Gold Coast!
A few of your responsibilities:
- End to end management of high-risk complex cases.
- Conduct confidential workplace investigations and support leaders with the management of team member grievances and disciplinary matters.
- Represent and advocate for The Star Entertainment Group in the Fair Work Commission and other industrial/employment-related tribunals or regulatory bodies.
- Assist in Enterprise Agreement negotiations, bargaining, implementation and delivery.
- Provide coaching and support to assist in developing the ER Advisors.
- Support the ER Manager in identifying and actioning strategies to improve people's continuous practises and mitigate risk.
- Provide stakeholders with specialist advice on policies, procedures, industrial instrument interpretation, employment risks and other high-risk/complex employment-related issues.
- Provide SME advice on project work and ensure all policies, processes, and procedures adhere to current legislative obligations.
What we will be looking for:
- Proven experience in ER within a fast-paced and complex organisation.
- Solid knowledge of current workplace legislations, modern awards, and relevant regulations.
- Ability to manage highly confidential and sensitive information in a professional manner.
- Exceptional communication skills, both verbal and written, including the ability to influence business leaders.
- Demonstrated experience building positive relationships with internal and external stakeholders.
- Strong experience in case management, investigations and understanding of strict SLA’s.
- Advocacy, EA bargaining, and employment law experience will be highly regarded.
About you:
You are an expert in dealing with complex employee relations cases with the skills and confidence to work independently and collaborate with senior leaders to resolve varied ER/IR workloads.
Your role will be pivotal in shaping the quality of our workplace investigation and resolution for every team member at The Star. Join us in making a difference.
What can we offer you:
- Complimentary meal on site every day, including hot meals, sandwich bar and more
- Flexible working arrangements
- Up to 30% Discounts across award winning restaurants and accommodation
- Lifestyle discounts including gym memberships and dry-cleaning services
- Mental Health and Wellbeing services
- Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
- Endless career growth and opportunities to learn and develop your career
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.
Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It’s your time to SHINE!
Click on the link below to make your next career move with The Star.
