Are you our next rising star?
Join our team as the Food & Beverage Supervisor at The Star Brisbane.
The Star Brisbane is Australia’s newest entertainment hub at the heart of the new Queen’s Wharf Brisbane precinct. The first phase is now open, with more venues and experiences on the way. The Star Brisbane offers a variety of new dining, bars, and unique entertainment options. It also includes a five-star luxury hotel, The Star Grand, and a state-of-the-art Event Centre.
This transformational project has brought even more excitement and anticipation to burgeoning Brisbane. It will redefine how people play, shop, and socialise in the river city.
The Food & Beverage Supervisor position is a hands on, leadership role which will assist in the effective running of F&B outlets. The role will enable you to improve guest satisfaction by maintaining efficiency of service, general product and technical knowledge, and exceptional standard of delivery and professionalism. You will oversee and assist F&B Attendants to deliver outstanding customer service, ensuring the outlets are prepared and organised to meet business requirements.
This is a fantastic opportunity where you can put your skills and knowledge to the test to deliver a thrilling new era for food and beverage in Brisbane!
A few of your responsibilities
- Supervise team members and assist the leadership team with any training and development needed for team members
- Monitor the quality of food and beverage service to ensure high standards are always maintained
- Ensure a high level of guest experience is always provided in the venues and is professional, hospitable, timely, effective, and efficient
- Set specific daily performance objectives for all team members and supervise the service flow
- Make recommendations to the Venue Manager that will assist in maximising revenue and minimise costs to meet company and division budgets
What we are looking for
- Demonstrated supervisory experience in a similar role, managing large teams with confidence and effectiveness
- Ability to thrive in a fast-paced, challenging environment while juggling multiple tasks seamlessly
- Strong understanding of industry regulations and compliance standards
- Have 24/7 availability and adaptability to various scheduling needs
- Expertise in building rapport with a diverse range of guests, ensuring exceptional experiences for everyone
About you
Do you thrive in a dynamic, high-energy atmosphere where every interaction creates a memorable experience? You will have proven track record of working in a fast-paced environment, showcasing your ability to lead, mentor and encourage your team. Your thorough understanding of RSA compliance coupled with your RSA Certificate, will see you create a safe environment for guests and team members alike.
You’ll bring a track record of Food & Beverage leadership, preferably in high volume bars, restaurants, or hotels, showcasing your ability to lead and inspire teams. Communication is your forte, effortlessly connecting with a diverse range of guests to create memorable guest experiences.
Your role will be pivotal in shaping the success of our food and beverage operations at the Star Brisbane. Join us in making a difference.
What we can offer you:
- Complimentary buffet meal on every shift
- Uniform laundered and ready for you daily on property
- Discounted parking available in the city
- Up to 30% Discounts across award winning restaurants and accommodation
- An organisation that values diversity, teamwork and being your best self
- Lifestyle discounts including gym memberships, retail discounts and laundry services
- Industry Award hourly rates, penalty rates for working nights, weekends, and public holidays
- Supportive leadership team
Please be aware that eligibility checks may be required as part of the recruitment process and ongoing employment for this position.
About us
The $3.6 billion Queen’s Wharf Brisbane development is being delivered by Destination Brisbane Consortium – a joint venture led by The Star Entertainment Group alongside its partners.
When complete, Queen’s Wharf Brisbane will deliver four new luxury hotels, more than 50 new food and beverage experiences, significant luxury retail, the restoration of nine heritage buildings and around 1,500 residential apartments.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia’s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that’s right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
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